How Online Sales work...
Our Online Sales sell out very quickly - our last sale sold out in a little over 8 minutes with popular sizes selling out in under 4 minutes. Due to the high demand, not everyone will be able to purchase a pan during the online sale, but we are working to post as many pans as we can for the upcoming sale.
A few things you'll need to know prior to sale day...
Because inventory sells out so quickly, we needed to remove the 'Shopping Cart' option which prevented customers from completing purchases. A 'Buy Now' button brings you directly to the checkout page so that you can place your order more quickly.
Inventory levels reduce when each customer checks out. This means that even though there are multiple pans in stock and you are able to click the 'Buy Now' button, the items are sold to whoever completes checkout first. This is a function of the Squarespace E-commerce platform and we are unable to modify this feature.
Once your order is successfully placed, you will receive an order confirmation email. If you do not receive this email, then your purchase was unsuccessful and your credit card was not charged.
In order to purchase more than one item, you will need to place multiple orders. Contact us after the sale - we'll combine your orders and recalculate your shipping charges - please include Order Confirmation #s with your email.
Please note, we DO NOT ship internationally for the Online Sales, however... Overseas military bases are considered domestic shipping, scroll down under STATE options to find the APO/FPO/DPO designations. Also, an order can be placed using an International billing address as long as you are shipping to a domestic US address.
Processing will take up to 6 months. We'll post estimated processing times closer to the sale.